Terms & Conditions

Students are asked to make sure that they are booked onto the correct course for their ability.

Once the course has been confirmed students are required to give 24hour notice to re-arrange and cancel a session. If we do not receive cancellation notice in the due time the full course fee is chargeable. Course time lost due to lateness or illness cannot be made up and any further tuition will be charged at our standard rates.

We retain the right to change the course date up to 24 hours prior to the start of the course.

Any outstanding balance is due 14 days prior to the start date, or as arranged at the time of booking.

If we do not receive the final payment in due time we reserve the right to re-book and cancel the space.

REFUND POLICY

Course fees are non-refundable once a course has been confirmed.

A course shall be deemed as being confirmed upon receipt of a deposit and/or full payment and once confirmation details have been sent via email.

DJ EQUIPMENT PURCHASES:

We do not supply goods on a trial basis.

All orders are shipped directly from Leisuretec Distribution Limited and a standard shipping rate applies to all orders.

PAYMENT:

When you have placed an order on our website and have received a confirmation email from us, this only indicates that we have received your order. It does not mean that a contract exists between us until such time as your card has been charged and a receipt/invoice has been processed. This term is to protect us in the event of a pricing error being made, we are unable to supply a certain item, or any other unforeseen error that we are unaware of until brought to our attention. In any case we will always endeavor to contact you and advise that an error has been made and try to come to an acceptable arrangement.

Unless we are specifically asked about requirements or compatibility, we shall assume the customer is aware of what these are.

Prices quoted will always be in GBP currency and include VAT unless stated/notified otherwise.

Occasionally we may require additional proof from you to confirm or validate credit/debit card details etc. These may be in the form of faxed or emailed documentation and a landline number before goods are dispatched. We reserve the right to cancel a contract if any information given proves insufficient or incorrect. We also reserve the right to only deliver goods to the card holders billing address, or other address confirmed by the card issuers as being linked to the card that is used for payment. Payment can be made using more than one card, but any additional cards must be registered to the same billing address.

All payments must be made via Worldpay. Visa, Mastercard, Switch, Solo, Maestro, Delta cards all accepted without surcharge

WARRANTY POLICY

In addition to the detail under the returns/faulty goods section above, the following terms apply: Goods are sold in accordance with the manufacturers’ warranty, which may vary from one manufacturer to another. This detail should be checked by the customer prior to placing the order. ‘Faulty out of the box’ products will normally be replaced if returned within a period of 14 days after purchase; however, this is at the company’s sole discretion. Goods will not be replaced in any event if they are not returned in the original product packaging, with both the goods and the packaging being unmarked and in new condition and complete with all internal packaging, components, accessories and manuals. In the event of customer/user damage or misuse the goods will not be repaired under warranty. Faulty goods returned beyond the 14-day period will normally be repaired under warranty and returned to the customer. In this case, the company and/or the manufacturer may levy charges to the customer to cover inspection whether a chargeable repair is carried out or not and in the event of ‘no fault found’. Under some circumstances the warranty period will start from the date that the customer has sold the goods to the end user. In this situation, the company will require a copy of the customer’s sales invoice detailing the product and serial number. This decision is solely at the company’s discretion.

ERRORS OR OMISSIONS

Incorrect goods or shortages upon delivery must be notified to the company within 1 working day of receipt of the order or invoice for the order, whichever is the first to arrive.

DESPATCH

Goods that are available from stock are despatched within two working days after receipt of order. Goods are supplied on an ex-works basis. The company shall not be liable to compensate the customer for claims occasioned by delays in completing the order or delays in transit. Unless otherwise requested part orders will be despatched with the balance to follow as soon as in stock although the company will liaise with the customer in this respect. A delivery note is sent with the goods and the invoice is sent separately by post.

DAMAGE IN TRANSIT

The customer must notify the company within three days of receipt of goods. If damage is apparent or suspected at point of delivery the carrier’s consignment note should be clearly marked accordingly and goods signed for as damaged. Non-receipt of goods should be notified to the company within three days of invoice date.

RETURNS/FAULTY GOODS

The customer must obtain a returns authorisation (SOR) number from the company prior to returning goods. The company will require details of the product, the suspected fault(s), the serial number(s), the purchase date and the sales invoice number on which they were purchased. The SOR number will expire fourteen days after the date that it has been issued. The customer will need to apply for a new SOR number after this expiry period. The SOR number must be clearly marked on the outside of the carton containing the goods. The company reserves the right to refuse delivery of goods that are returned without authorisation. Any goods suspected to be faulty ‘out of the box’ must be returned to the company for inspection in the original condition and packaging. The company does not undertake to reimburse carriage costs incurred in the return of goods whether under warranty or not and reserves the right to repair or replace any such articles at its discretion. The company reserves the right to apply a re-stocking charge of 15% for goods that were correctly supplied. Chargeable repairs will incur a handling charge and carriage costs. When the customer requests an estimate of cost to repair an article a repair refusal charge may be made if the customer chooses not to proceed with the repair.

PRICE, SPECIFICATION AND AVAILABILITY

The company reserves the right to alter specification, revise prices and withdraw products without notice. All products are subject to availability. All details should be confirmed at time of ordering. All prices include VAT. Whilst great effort is taken to ensure that product descriptions and specifications are accurate, the company does not accept responsibility for losses resulting in errors. Images used on our website are non-contractual.

Make Me A DJ Ltd Registered office:
20 Hurst Meadow
Rochdale
OL16 4QP
Registered UK Company number 07691402

Proudly Affiliated With